Stay safe on the island

Help & emergencies.

Numbers worth saving before you need them, the hospitals travellers use most, and a few things locals wish every visitor knew.

Emergency numbers · tap to call
Tourist Police24 hours, English-speaking. Your best first call for theft, scams, lost passports and disputes.1155
Hospitals

Where to get care

Vachira Phuket Hospital
Public hospital · Yaowarat Rd, Phuket Town
Bangkok Hospital Phuket
Private hospital · Hongyok Utis Rd, Phuket Town
Bangkok Hospital Siriroj
Private hospital · Chalermprakiat Ror 9 Rd, Wichit

For an ambulance, call 1669 — it dispatches to the nearest hospital. Private hospitals usually ask for a passport and proof of insurance or a deposit.

Good to know

Island safety tips

Use a Thai SIM for emergencies

Some international SIM cards cannot reach Thai short numbers like 1669 or 1155. A local SIM or eSIM is cheap and works everywhere on the island.

Know where you are

Operators will ask for your location first. Share a map pin, name the nearest hotel, beach or 7-Eleven, and keep your accommodation address saved on your phone.

Respect the beach flags

A red flag means no swimming. Rip currents are strong on west-coast beaches during the rainy season (roughly May to October) and drownings happen every year.

Scooters need a licence

Riding without a motorbike licence valid in Thailand and a helmet can mean fines, and many travel insurance policies will not cover you after an accident.

Keep copies of your documents

Carry a photo of your passport and entry stamp, and leave the original somewhere safe. Never hand your passport over as a rental deposit.

Get it in writing

Agree on prices for taxis, tuk-tuks, jet skis and tours before you start. If something goes wrong, call the Tourist Police on 1155 rather than arguing.

Speak a little Thai

Phrases for a bad day

Help!ช่วยด้วยchûay dûay
Hospitalโรงพยาบาลrohng pha-yaa-baan
Policeตำรวจtam-rùat
I need a doctorต้องการหมอtông-gaan mǒr

Numbers checked October 2026. In a life-threatening emergency, call first and read later.